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Home > Corporate > Human Resources > Training and Development

Business Skills

Communication Skills

  • Building Decks (T035)
  • Defusing Crises When Dealing with Difficult Clients (T024)
  • Effective Presentations (T010)
  • Improving Listening Skills (T022)
  • Interpersonal Communication Skills (P607)
  • Negotiating Skills (T006)
  • Working in Teams (T412)
  • Writing E-mails and Letters (T604)

Planning and Organizational Skills

  • Administrative Assistants: Maximizing Your Role (T606)
  • Project Management (R901)
  • Project Planning and Control: Techniques and Tools (R710)

Time Management

  • Managing Your Time (T605)

Training Skills

  • Instructional Design of a Learning Activity (V706)
  • Teaching Techniques for Occasional Trainers (V707)

Writing

  • Basic Skills in English Writing (T009)
  • Basic Skills in French Writing (T019)
  • Preparing Agendas and Minutes (T011)
  • Writing Briefing Notes (T034)
  • Writing Effective Reports (T014)
  • Writing Executive Summaries (T018)
  • Writing for Results (T007)
  • Writing in Plain Language (T017)
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